About Client

The client is a customer success platform that empowers SaaS businesses to proactively manage customers through complete visibility, a robust early warning system, and built-in playbooks. The Co-founder of the client company knew Musikaar since quite sometime as he was working with a company previously where Musikaar was involved in providing Software Engineering services. Since he had a great experience working with Musikaar, he decided to engage with Musikaar for all Software Testing activities for his new venture

Business Need

As a Startup Company it had an in-house development team. However, due to lack of an independent testing team and a matured QA process, they faced some challenges in terms of delivering quality software. Musikaar was engaged to ensure that the software delivered was of highest quality and this was done at a much lesser cost than what they would have incurred if they had hired resources locally on-site

Solutions provided by Musikaar